Contact Us

Contact Information

Feel free to contact us through the following channels

Service Hotline / WeChat

+86 173-8868-7701

Same number for calls and WeChat · Mon–Sun 9:00–20:00

Email

branuo321@gmail.com

Reply within 24 hours

Branuo Furniture Factory

Shaitou Industrial Zone A, Jiujiang Town, Nanhai District, Foshan, Guangdong, China

Production & factory visits

Marketing Center

BRANUO Furniture Marketing Center, No. 52, National Highway 325, Longjiang Town, Shunde District, Foshan, Guangdong, China

Showroom visits by appointment

Showroom Hours

Mon–Sun 9:00–20:00

Please book ahead on public holidays

WhatsApp

+86 198-4998-3393

Overseas client hotline

BRANUO Furniture Marketing Center

FAQ

Frequently Asked Questions

Common questions about showroom visits, quotations, payment, inspection and delivery.

Where is your showroom? How can I visit?

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Our 15,000㎡ direct showroom is at No. 52, 325 National Road, Longjiang, Shunde, Foshan (the whole building). It is open Monday–Sunday, 9:00–20:00. The 60,000㎡ production base is also in Longjiang and can be visited on the same day. Please book 1 day in advance via WhatsApp/WeChat so we can arrange a bilingual sales consultant.

How do I get a quote? What should I send you?

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For a fast and accurate quote, please send: (1) photos or layout of the room/villa; (2) required furniture list (sofa, bed, dining set, etc.) with sizes; (3) style reference (Italian minimalist, light luxury, quiet luxury); (4) your destination country and port. We usually reply within 12 working hours with a quote and material recommendations.

What payment terms do you accept?

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We require a 50% deposit to start production. The remaining 50% balance is paid after you (or your appointed third-party inspector, e.g. SGS/BV) inspect and approve the finished goods at our factory. Once the balance is settled, we release the goods to your forwarder.

Can I inspect the goods before shipping?

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Yes. You may visit our Longjiang factory in person, send a third-party inspection company, or do a live video inspection via WeChat/WhatsApp before balance payment. We photograph and video every production stage (frame, foam, upholstery, finished product) and share them with you. Video inspection via WhatsApp overseas: +86 198-4998-3393(click to chat).

Do you ship to my country? What shipping terms do you support?

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Yes. We mainly ship FOB Shenzhen or Guangzhou, and can also handle CIF, DDP, or door-to-door by sea, air, or express. You may use your own forwarder, or we can arrange logistics. Our main destinations are Thailand, Southeast Asia, the Middle East, and Europe — we have completed villa projects in Phuket and other overseas locations.

What is your warranty?

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Tiered warranty: finished furniture 1 year; leather & fabric 3 years; foam and hardware 5 years; solid wood frame lifetime warranty. It covers manufacturing defects under normal use; natural leather/marble variation and misuse are not covered.

Do you support OEM/ODM and private label?

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Yes. We have 20+ years of production experience and offer OEM/ODM for global wholesalers, furniture brands, and project contractors. We can produce to your designs, materials, and packaging, with MOQ 50 sets per design for OEM; 1 set for retail/custom projects.

How long is the production lead time?

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Standard products: 45 days. Complex custom projects (villa whole-house, special materials, bespoke designs): 60 days, calculated from the deposit and final drawings/material confirmation. Sea transit time varies by destination (roughly 7–12 days to Thailand/Southeast Asia, 25–35 days to the Middle East and Europe). We will give you a clear schedule and production updates with every order.

Can you send color swatches and material samples? What is your MOQ?

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Yes. We can mail leather/fabric color swatches and material samples (wood, marble, hardware) to you or your client; the sample cost is refundable against a bulk order. Our MOQ is just 1 piece/set for retail and custom projects (villas, showrooms, homes); OEM/private label is 50 sets per design.

How do you handle export packing? Do you do fumigation?

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Yes. Export orders use 5-layer corrugated cartons with EPE foam protection, and solid-wood crates for marble tops and large sofas. We provide IPPC-compliant fumigation for wooden packaging as required by your destination country (Australia, EU, US, Middle East, Southeast Asia, etc.). We can also print your shipping marks and labels.